Contact Us

Crypto Casinos exists to help US players compare crypto casinos honestly — coin support, bonus terms, payout speed, licensing, and everything in between. If something on the site doesn't add up, you've spotted an error, or you just want to ask a question before you sign up anywhere, this is the page for that.

How to reach us

The best way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can occasionally take longer if we're mid-way through updating reviews or verifying a licensing claim.

When you write in, it helps to include:

• The name of the casino or page you're asking about
• What specifically prompted the question — a bonus term, a withdrawal delay, a licensing detail, and so on
• Any screenshots or dates that give us something concrete to check

What we can help with

We can talk through how we score and rank the sites listed on kentuckyguard.com, correct factual errors in a review, explain a term like wagering requirements or confirmation times in plain English, or point you toward the right page on this site if you're not sure where to look. If you've had a direct experience — good or bad — with a casino we cover, we're genuinely interested in hearing it, since reader feedback is one of the things that keeps our write-ups current.

What we can't help with

We're an independent review and comparison site, not a casino operator, a payment processor, or a customer support desk for any of the brands listed here. That means we can't access anyone's account, process a deposit or withdrawal, resolve a dispute over a bonus that's already been claimed, or reverse a decision made by a casino's own support team. For those situations, you'll need to contact the operator directly through their own support channels — most crypto casinos list live chat or email support on their site.

Similarly, we're not able to give legal, tax, or financial advice. If you have questions about whether playing at an offshore crypto casino is permitted where you live, or how gambling winnings and crypto gains are taxed, a licensed attorney or tax professional in your state is the right person to ask — not us.

A note on the sites we review

The crypto casinos ranked on kentuckyguard.com are licensed offshore, typically in jurisdictions like Curaçao or Anjouan, rather than by any US regulator. They operate in a legal grey area for US players, and availability varies by state — always check your own state's rules before playing anywhere. Some pages on this site may earn a commission if you sign up through a link, but that relationship never decides how a casino is ranked or reviewed. If you'd like more background on how we work, our About Us page covers who we are and what our review process looks like.

If gambling has stopped feeling fun

If you or someone you know is struggling to keep gambling under control, help is available through the National Problem Gambling Helpline at 1-800-GAMBLER. It's worth remembering that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth building your own limits in from the start. Our Responsible Gambling page has more detail on tools and support options, and our Terms and Conditions page covers how this site itself operates. All content here is intended for readers of legal gambling age in their state — 18 or 21 depending on the site and jurisdiction — and gambling always carries the risk of losing money, including added volatility if you're playing with crypto.

Before you write in

A lot of common questions are already answered across the site — reviews cover supported coins, bonus terms, and payout speed for each casino individually, so it's worth a quick check there first. But if you can't find what you need, don't hesitate to send us a message. We'd rather answer a question directly than have someone guess.